05 Dec Simwave Newsletter November 2019
Find out what happened at Simwave in our Newsletter November 2019. Sign up for the newsletter here for regular Simwave updates!
Simwave Newsletter November 2019
2019: The Rise of LNG as a Marine Fuel
Liquefied Natural Gas (LNG) is an upcoming Marine Fuel, with a much better emissions performance compared to conventional fuels. 2019 can be considered as the year of acceleration for LNG as a marine fuel. New LNG-fueled vessels have been ordered, came into service and the LNG Bunkering network has been extended.
Our sister company Transafe B.V. has years of experience in the field of compliance and LNG as a marine fuel. Transafe assisted with different LNG projects, such as LNG Vessels and Bunker Barges. Using LNG as a marine fuel requires an enormous amount of change management for shipping companies; from new buildings to bunkering and from procedures to crew competencies. Simwave offers a broad range of training:
- IGF (International Gas Fuel Code) Basic & Advanced
- Training for shore-based personnel
- On board training
- Training for bunker companies, based on the IAPH (International Association of Ports and Harbors)
Simwave operates simulators for LNG Bunkering, LNG Engines and LNG as a cargo. We have a team of LNG specialists and our training exists of a mix of classroom based training, simulator based training and practical training. Our network allows us to add value by adding other activities as well, such as a visit to a bunker vessel or LNG firefighting.
If you have a question, please contact your Simwave contact person and we’ll make sure to create a customized training program for your organization.
Training Program for Dutch Ministry of Infrastructure & Water Management
This November, in 12 days we received over 500 participants of the Dutch Ministry of Infrastructure and Water Management. In close cooperation with the Ministry, our Learning and Development specialists created a bespoke training program called the ‘OTO-Bedieningsdagen’(Educate, Train & Practice Operating Days).
Marcel Kind, CEO of Simwave, on the OTO-Bedieningsdagen: “The Dutch network of ports and rivers are world famous. All objects such as bridges and locks, need to be monitored, maintained and operated. This requires a team of professionals who are dealing with seagoing vessels, inland vessels and non-professional users of the waterways. The title of the training program was Professional Expertise. During this training program, the participants joined workshops on topics such as human factors and communication. They used a mix of classroom discussions and simulators during these sessions.
Simwave’s part task simulators for communication and navigational proficiency allows us to create complex scenarios with different kinds of ships and the use of locks and bridges. Our Visual Database Team, based in Vietnam, created a customized visual database for this training. This allowed the Ministry of Infrastructure and Water Management to create the desired scenarios and optimize the training outcome.”
Within 12 days, we served over 790 lunches and dinners in our bistro. The training days were very well received by both the participants and the principals. By training all stakeholders in the maritime industry, both in the public and private sector, we hope to make the industry even safer!
Introducing the Simwave Customer Service Team
Our Customer Service Team is dedicated to provide an excellent experience to our guests. We would like to introduce our always smiling colleagues who are part of this team!
Providing our customers with the best experience starts the moment a new training or event is planned. Elsabeth Saphron initiates the communication with our customers and coordinates and shares the planning with our team. She distributes ‘joining instructions’ to our clients and makes sure that they will have a smooth travel to our facilities in the vicinity of Rotterdam. Elsabeth is an experienced customer professional, previously having worked in the jewelry and hospitality industries.
Josefina de Koning – Ramirez is originally from Venezuela and lives in nearby Belgium. She has experience in travel and reservations and is in charge of booking hotels and other arrangements for our clients. With her positive energy, she also supports our busy Facility Department and, if needed, also our Front Desk.
Lisette Barendregt is working at our busy Front Desk and also helps with our marketing activities, having studied marketing. Lisette is the proud mother of an 11 months old son: Olivier. She has previously been working in the fashion and retail industries.
Kathleen Boon joined our team this November. She is an early bird and makes sure that our Front Desk is opened at 7.30am, always ready to receive our guests. Kathleen is a happy mother of two children and also two little dogs.
Our customer service team is a smiling team, always ready and committed to deliver you a lovely experience at our beautiful training facilities.
Simwave to attend CLIA Executive Partner Summit Miami 2019
Marcel Kind
Simwave CEO Marcel Kind and COO Andrea Trevisan will travel to Miami, Florida to attend part of the 2019 CLIA Executive Partner Summit. The summit will be hosted at the Mandarin Oriental in Miami’s Brickell district.
Established in 1975, Cruise Lines International Association (CLIA) is the world’s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment and is dedicated to promoting the cruise travel experience.
Andrea Trevisan
Simwave is a CLIA Diamond Partner and proactive in the prestigious cruise community as an independent Ambassador of maritime safety, advocating the importance of training to the operators in the cruise market. With Applied Research, Simwave also provides feasibility reports for cruise port studies.
Marcel and Andrea are both very enthusiastic about the cruise world. Simwave quickly became the leading independent simulation training provider to a number of prestigious cruise operators. During their time in Miami, Marcel and Andrea will be available to meet and discuss with the cruise community, including ports and destinations, potential areas of cooperation with Simwave. Please feel free to send them a message and arrange an appointment:
Marcel Kind (CEO Simwave): mkind@simwave.nl Andrea Trevisan (COO Simwave): atrevisan@simwave.nl
Ship Handling Training for Senior Officers of Celebrity Cruises Inc.
This month, Simwave had the honor to train Senior Officers of Celebrity Cruises Inc., part of Royal Caribbean Cruise Ltd. For about two weeks, Captain Kate McCue and her officers joined our Ship Handling Training at our facilities near Rotterdam. Kate posted a short video on Instagram of their training at Simwave, which gives a good impression of our simulators. Have a look at it on our LinkedIn-page or by clicking the video below: